In a sector dominated by large, national organisations, Parklands has made its mark by delivering the highest standards of quality care in homes that are setting new standards of comfort and luxury. With a string of awards to its name, including ‘Most Outstanding Care Home Group’, Parklands has developed a reputation for providing exceptional service.
Parklands was one of the first care home providers in Scotland to gain Investors in People Status, and was also one of the first care providers in the UK to implement the British Standard Customer Service Excellence.
Recognising that most people would prefer to remain at home, Parklands has developed a new, innovative approach to care based on convalescence.
View the video opposite to hear Parklands’ Managing Director, Ron Taylor, talk about the company’s approach to care.
Parklands Care Homes are regularly inspected by the Scottish Care Commission. Reports are available at each home or can be found at www.carecommission.com
Parklands operates its own Quality Management System, audited by senior managers and discussed at monthly meetings. For more information, contact the appropriate care home manager.